For ages 21+

bajie live Responsible Gaming

Entertainment stays enjoyable when it stays in control. bajie live wants every member to play within their limits and seek support when needed.

21+ This platform is for people aged 21 and above only

Our Commitment

bajie live believes that casino and sports betting can only be a source of enjoyment when a player has full control over their time and money. Our goal is to create an environment where every member can play safely and get help without delay when needed.

Only individuals aged 21 or above may create an account and play on this platform. The age verification process is detailed in our Terms and Conditions. Keeping minors away from gambling is one of our primary responsibilities.

See gaming as entertainment — not a source of income. Only play with money you can afford to lose without it affecting your daily life. bajie live always wants you to make decisions with a clear head.

To learn more about us and how we work to protect members, you can visit our About Us page. To learn how your information is kept safe, read our Privacy Policy.

Keep these key principles in mind

Set a budget before you start playing and do not go beyond it.

Avoid placing more bets to chase losses after a loss.

Do not cut into time meant for family, friends, or work to play.

Avoid playing if you are under the influence of alcohol or anything else.

Take regular breaks and pay attention to how you are feeling.

Self-Limit Setting Tools

bajie live members can set their own gaming limits. The tools below give you that ability.

Deposit Limit

Set a maximum amount for daily, weekly, or monthly deposits. This limit cannot be exceeded, which reduces the risk of overspending.

Bet Limit

Decide in advance how much you will wager in total within a set period. This helps avoid placing large bets on impulse.

Loss Limit

Set how much you can lose before a session stops automatically. Once the set limit is reached, no further bets can be placed.

Session Time Limit

Set a time limit for how long you play in one sitting. When the time is up, you will receive a warning or an automatic break.

Cool-Off Break

If you want to take a few days off, temporarily suspend your account for 72 hours up to 30 days. After the break ends, you can return on your own.

Self-Exclusion

If you need longer-term support, opt for full self-exclusion — from 3 months up to permanent. During this time the account cannot be used. Unlocking before the exclusion period ends is not possible.

These tools are available from account settings or can be activated through our 24/7 live chat support.

Warning Signs

If you notice the signs below, take action in time. See them not as weakness, but as awareness.

Behavioral Signs

Changes in gaming behavior

Immediately after a loss you are placing larger bets to "chase losses," and this has become a habit.

You are playing beyond your budget and wagering with household money or borrowed funds.

You are hiding your gaming from friends or family, or lying about it.

You are cutting time from work, studies, or family to play for longer.

Emotional and Physical Signs

Changes in feelings and health

When you cannot play, you feel restless, angry, or anxious, and cannot focus on anything else.

Losses are leading to depression or hopelessness, and your ability to concentrate on daily tasks is declining.

You are having sleep problems — lying awake thinking about gaming or staying up late.

You are becoming indifferent to eating or taking care of yourself physically.

Check Yourself

Answer the questions below honestly in your mind. If you find yourself saying "yes" to three or more, consider seeking support.

Be honest with yourself

01 Have you played beyond your budget in the past month?
02 Have you placed more bets with the intention of chasing losses?
03 Have family or friends expressed concern about your gaming habits?
04 Do you feel uncomfortable or angry when you cannot play?
05 Do thoughts of gaming come to mind during work or studies?
06 Have you bet with borrowed money or savings?

These questions are for your own awareness only — no results are recorded.

Ways to Get Support

Asking for help is a sign of strength. You or someone close to you can get support from the sources below.

bajie live Support

Our 24/7 live chat support is available in Bengali and English. Chat now to set limits, request a cool-off, or self-exclude — any time, any day. You can also reach us by email.

Family and Close Ones

Family and trusted friends are the first source of support. Talk openly. Support from family can often bring about the fastest and most effective change.

Professional Counselling

Speak with a mental health specialist or behavioral counsellor. In Bangladesh, government hospitals and various non-government organizations provide mental health services.

Contact bajie live support for assistance:

[email protected]

You can speak directly in Bengali or English via 24/7 live chat.

For Family Members

Sometimes a family member or close person realizes that someone they care about is gambling excessively — yet that person may not see it themselves or may be unwilling to admit it. In this situation, the role of family is very important.

Speak with concern and care rather than anger or blame. Do not rush to offer solutions right away — listen carefully. If your loved one agrees to seek help, stay by their side and encourage them to seek professional counselling if needed.

bajie live's support team also accepts contact on behalf of family members. You can reach out directly via live chat or email — we will help you understand the right steps to take.

If you suspect someone you know is underage and attempting to play, please inform our support immediately. For more details on age-related rules, visit our FAQ page.

What to say and how to say it

Start with — "I am worried about you, I am not angry."

Mention specific incidents, not general complaints.

Look for solutions together — do not impose decisions.

Be patient — change takes time.

Take care of your own mental health too.

Common Questions about Responsible Gaming

No, your account is not deleted. The account remains active during self-exclusion, but you cannot log in or place bets. Access is not restored before the exclusion period ends. Once the period is over, you can reactivate the account yourself.

For your protection, reducing a deposit limit takes effect immediately. However, increasing a limit requires a waiting period — this is intentional, so you have time to think the decision through carefully. Contact our support team for more details.

Contact bajie live immediately via 24/7 live chat or email. We will investigate promptly and take the necessary action. bajie live is for ages 21 and above only — if this rule is violated, the account is suspended immediately.

A cool-off break is short-term — from 72 hours up to 30 days. It is for a temporary pause when you just want to stop for a while. Self-exclusion is long-term or permanent — starting from a minimum of 3 months up to a permanent account closure. If you feel the problem is serious, self-exclusion is the right step.

Yes, for anyone, betting or casino gaming can gradually become an addiction. This is not a flaw in a person's character — it is a mental health issue. However, taking action at the right time and seeking support can bring the situation under control. If you notice warning signs, do not delay in taking action.

Yes, bajie live automatically tries to detect unusual or risky gaming patterns. If such patterns are seen with any member, we directly offer assistance. How your data is used with us is detailed in the Privacy Policy.